In the field of chemical reagents, the continuous improvement of product quality and customer satisfaction is the key to the development of enterprises. In order to meet customer needs, Hubei Xindesheng Material Technology Co., Ltd. recently held an in-depth product quality discussion meeting, focusing on the problems faced by two important products, serum separation gel and EDTA dipotassium salt, and actively seeking solutions.

serum separation gel

Background and purpose of the meeting

With the increasingly fierce market competition, customers have higher and higher quality requirements for chemical reagent products. Hubei Xindesheng always puts customers at the center and is committed to providing satisfactory and reliable products. The purpose of this product quality discussion meeting is to deeply analyze the problems existing in existing products, brainstorm, and identify practical and feasible improvement measures to enhance product quality and customer satisfaction.

Analysis of Serum Separation Gel Problems

1. The increase in specific gravity is not the real reason: The customer reported that the serum separation gel has a problem of not flipping. After in-depth analysis, it was found that the increase in test specific gravity is not caused by the real increase in specific gravity. On the one hand, the increase in the proportion of testing is related to long-term storage after the pipe is placed. During prolonged storage, the test results may be affected by external environmental factors, leading to deviations. On the other hand, the enhanced hydrogen bonding strength inside the serum separation gel may also affect the test results of specific gravity.

2. Adhesive force between gel and tube wall: The adhesive force between serum separation gel and tube wall is also an important factor leading to the problem of non flipping. If the adhesion force is too strong, it may hinder the normal flipping of the serum separation gel. This may be related to factors such as the formula, production process, and storage conditions of serum separation gel. During the production process, it is necessary to strictly control the formula ratio and process parameters to ensure that the adhesion force between the serum separation gel and the tube wall is within a reasonable range.

3. Improper storage: Improper storage is one of the common causes of serum separation gel problems. Serum separation gel should be stored in a dry, cool, and ventilated environment, avoiding direct sunlight and high temperature and humidity. If the storage conditions of the customer do not meet the requirements, it may lead to a decrease in the performance of the serum separation gel and problems such as non flipping. Therefore, in product packaging and usage instructions, storage conditions and precautions should be clearly marked to guide customers to store and use the product correctly.

4. Low testing environment: Low testing environment may also affect the performance of serum separation gel. At low temperatures, the fluidity of serum separation gel may decrease, leading to non flipping issues. When conducting product testing, customers should ensure that the testing environment meets the product's usage requirements and avoid affecting the accuracy of test results due to improper testing environment.

Analysis of the problem of EDTA dipotassium salt

1. Reason for titration content exceeding 100%: In response to the customer's feedback that the titration content of EDTA dipotassium salt exceeds 100%, after analysis, it is mainly due to the presence of two crystal waters in the product. The presence of crystal water can affect the titration content of the product, causing it to exceed 100% during the measurement process.

2. Agglomeration problem: The agglomeration problem of EDTA dipotassium salt is mainly due to its strong hygroscopicity, which absorbs too much water during storage. Agglomeration usually affects the appearance and usability of products. In order to solve the agglomeration problem, appropriate moisture-proof measures need to be taken. At the same time, customers should be reminded in the product instructions to pay attention to storage methods and avoid the product from getting damp and clumping.

3. The importance of consistent water when measuring pH value: When measuring the pH value of EDTA dipotassium salt, the water used should be consistent. Different water sources may contain different impurities and ions, which can affect the pH measurement results. When conducting pH measurement, pure distilled water or deionized water should be used, and it should be ensured that the water source used for each measurement is the same.

Product packaging

Through this product quality discussion meeting, Hubei Xindesheng conducted an in-depth analysis of the problems existing in serum separation gel and EDTA dipotassium salt products, and proposed a series of practical and feasible solutions and improvement measures. In the future development, Hubei Xindesheng will continue to be customer-oriented, continuously optimize product quality, strengthen customer service, and provide customers with more satisfactory and reliable chemical reagent products. At the same time, Hubei Xindesheng will actively communicate and exchange ideas with customers, listen to their opinions and suggestions, and continuously improve product satisfaction. If you have similar product requirements, you can also contact us anytime to purchase!